Document management system development

In 1991 Postabank, the second largest retail bank in Hungary in that time decided to process deposit certificates and bond slips using OCR technology, based on an in-house, custom-built system. After extensive reengineering of the complete business process Poliphon designed a new document family and developed a complete ICR solution. This finally resulted in 60% reduction of human labour requirement. The system applied our own, queue-management based transaction processing solution and own CASE tool for code and table generation. This was the first successful, large-scale ICR-based document management application in Hungary, as well as one of the first large-scale Oracle applications (using Version 6). The system had been extended by Poliphon’s CRM-oriented archiving solution, to support reclamation resolution. (This was one of the first large-scale Windows NT4 / Oracle applications in Hungary). The two solutions were used for more than a decade day by day without any interruption.